Personal data processing policy

This is an informational translation. The binding version is the Spanish one (Law 1581 of 2012, Colombia).

Company: S4. Publication date: January 2025.

Scope

This policy sets out the guidelines under which S4, in compliance with the regulations in force in Colombia, in particular Law 1581 of 2012 and Decree 1377 of 2013, collects, stores, uses, protects and shares the personal data provided by its users. It applies to everyone who provides information through the official S4 website.

Data controller

S4 SECURITY SAS · NIT 901121426-1 · Address: CR 54 105 20 · Phone: +57 314 460 0683 · Email: [email protected]

Purposes of processing

Newsletter subscription, to receive commercial information, news and promotions.
Responding to requests for quotations for services provided by S4.
Providing further information on the products and services offered by the company.
Complying with legal and contractual obligations.
Carrying out internal statistical analyses and market studies to improve the services.

Guiding principles

Legality, purpose, freedom, accuracy or quality, transparency, security and confidentiality.

Rights of data subjects

To know, update and rectify their personal data.
To request proof of the consent given.
To be informed about the use made of their data.
To file complaints with the Superintendencia de Industria y Comercio (SIC).
To revoke the authorization and/or request the deletion of their data when the legal principles, rights and guarantees are not respected.
To access their personal data free of charge.

Authorization of the data subject

Processing will be carried out with the prior, express and informed consent of the data subject, obtained through electronic or physical forms that state the purpose.

Security measures

S4 implements technological, human and administrative measures to prevent tampering, loss, consultation, use or unauthorized access: secure connection (SSL/TLS), restricted access to databases, encrypted storage and periodic staff training.

Data processors

When it is necessary to delegate processing to third parties, S4 will make sure that they meet the applicable legal and contractual standards.

Exercising rights

Inquiries and claims: [email protected] or +57 314 460 0683. They must include the full name of the data subject, a description of the facts and supporting documents where applicable. S4 will respond to inquiries within 10 business days and to claims within 15 business days.

Transfer and transmission of data

Data may be transferred or transmitted to national or international entities provided that the data subject has given prior authorization and compliance with the data protection principles of Colombian law is guaranteed.

Changes

S4 reserves the right to update this policy; changes will be communicated through the usual channels.